SHIPPING POLICY

Thank you for visiting and shopping at www.kitexlifestyle.com Following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT PROCESSING TIME

All orders are processed within 1-2 business days and will be delivered within 5-6 working days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout as mentioned below.

Brand

Shipping cost

Delivery

Anna

Free

5-6 working days

Kitex

Free

5-6 working days

Saras

Rs. 20/500grms*

5-6 working days

*Weight will be rounded off to next five hundred for shipping cost calculation.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

CUSTOMS, DUTIES AND TAXES

www.kitexlifestyle.com is not responsible for any taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the tax authorities.

DAMAGES

Please refer our return and refund pollicy.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the India.

ORDER MODIFICATION / CANCELLATION

You can modify the shipping address of your order before we have processed (packed) it, by contacting at ecom@annagroup.net/ Ph: 0484 2680600.

You can cancel an order until it has not been packed in our Warehouse Website. Any amount paid will be credited into the same payment mode using which the payment was made.

 

RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

CONTACT INFORMATION

In case of any queries/complaints/clarifications, please contact,

Email: ecom@annagroup.net

Ph: 0484 2680600.

Address;

Kitex Lifestyle

Kitex Ltd

PB no: 4 Kizhakkambalam

Aluva, Ernakulam - 683 562